alexmackenziemftJul 17, 20193 minAnger -- Valuable and MisunderstoodAnger gets a bad rap. Like all of our emotions, anger has a purpose, and while many of us can use a tune-up in terms of the way we manag...
alexmackenziemftJul 15, 20192 minCoaching-- Feedback in Professional ContextSTAR Model (Business Feedback) In some roles, both in business and personal life, we are responsible for getting results, not from our ow...
alexmackenziemftJul 15, 20192 minInterpersonal FeedbackProviding Feedback: I like to distinguish between two types of feedback -- personal and business. It's not that one works exclusively i...
alexmackenziemftJun 26, 20192 minEmotional IntelligenceHave you ever said, “I was so mad, I didn’t have any choice?” Have you heard a family member say, “I was so sad that I had to…?” If so, ...
alexmackenziemftJun 26, 20193 minEmpathic LeadershipAuthor, Alex Mackenzie, 1/14 Who is a leader? Everyone is a leader in some respects. Even if you’re not a formal manager with organizati...
alexmackenziemftJun 26, 20193 minQuick and Dirty Tips for Conflict ResolutionWhen facilitating conflict resolution, I like to use William Ury's work -- he is the author of many cutting edge books on this topic inc...